How to book a ride ?

You can enter your desired pick up & destination, then click on Pick up now.

How does an account get blocked or suspended?

A user's account or device can be automatically blocked by our system if it violates any of our terms and conditions, which all users accept by signing up for a Rove account.

Blocked with cancellation?

When booking a ride, a user has the option to cancel the ride. If a cancellation occurs too often, the system will display a warning. If this is continued, the account will be blocked. Constant canceling causes a lot of confusion, and wasted time.

Negative balance in the wallet?

If a ride was not paid in full or was not paid, the account would have a negative balance that is owed. An account would be temporarily blocked until this amount is settled.

How can I reach Rove if I have a question or issue?

We want every Rove trip to be hassle-free. So we’re here to help with any kind of inquiries through: In-app Click on Menu, then, Tap Contact Us, At last, Write your question or issue.

How do I edit my personal details?

You can easily update your name, mobile number, email address, and password associated with your account in the Rove app. Go to Menu > Settings and tap on the info you want to edit.

What if I didn’t receive a verification code?

To make sure you sign up with your real number, we’ll send you a verification code via SMS which you need to enter to sign up If the SMS with the code does not arrive, you can request a call from the same screen. If you still can’t receive a verification code, go to and click on Contact Us. Please provide the registered number for the account, and a Care agent will look into your issue as soon as possible. EMAIL: PHONE NO: +965 1812888